Shipping Policy
Last Updated: July 2026
At RAS WEAVES (OPC) PRIVATE LIMITED, we are committed to delivering your orders safely, securely, and on time. This Shipping Policy outlines our order processing, shipping methods, delivery timelines, and other important information related to the shipment of your purchases.
1. Order Processing
All orders are processed after successful payment confirmation or verification of Cash on Delivery (COD) orders, where applicable.
- Orders are processed within 1–3 business days.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festive seasons, promotional sales, or peak shopping periods, processing times may be slightly longer.
2. Shipping Coverage
We currently ship across most locations in India through trusted courier partners.
International shipping may be available for selected destinations. For international shipping inquiries, please contact our customer support team before placing your order.
3. Estimated Delivery Time
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 2–5 Business Days |
| Other Cities | 4–7 Business Days |
| Remote Areas | 5–10 Business Days |
| International Orders | 7–15 Business Days (Subject to Destination) |
Delivery timelines are estimates and may vary depending on courier operations, weather conditions, public holidays, or unforeseen circumstances.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping may be offered during promotional campaigns or on eligible orders.
- Additional charges may apply for express delivery or remote locations.
5. Order Tracking
Once your order has been shipped, you will receive:
- Shipping confirmation email
- SMS/WhatsApp notification (where available)
- Tracking ID and courier details
You can use the provided tracking number to monitor the status of your shipment.
6. Delivery Attempts
Our courier partners may attempt delivery multiple times before returning the package to us.
Please ensure that:
- Your shipping address is complete and accurate.
- Your contact number is active.
- Someone is available to receive the package.
7. Delayed Deliveries
Delivery delays may occur due to:
- Natural disasters
- Heavy rainfall or extreme weather
- Public holidays
- Government restrictions
- Courier operational delays
- Remote delivery locations
We appreciate your patience in such situations and will assist you in tracking your shipment.
8. Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address.
RAS Weaves is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.
9. Damaged or Tampered Packages
If you receive a package that appears damaged or tampered with:
- Do not accept the package if possible.
- Take clear photographs of the package.
- Contact our customer support immediately.
10. Lost Shipments
If your shipment appears to be lost during transit, please contact us.
We will coordinate with the courier partner to investigate the shipment and provide an appropriate resolution.
11. International Orders
International customers are responsible for any customs duties, import taxes, or local government charges applicable in their country.
These charges are not included in the product price or shipping charges unless explicitly stated.
12. Contact Us
If you have any questions regarding shipping or delivery, please contact us.
RAS WEAVES (OPC) PRIVATE LIMITED
Registered Office Address:
17, Puneville Phase-1, Flat No. F-1804,
Near Balaji Temple, Punawale,
Pune City, Pune – 411033,
Maharashtra, India
Email:
rasweaves6@gmail.com
Phone:
+91 8530028221
+91 8552871777
Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)
Thank you for choosing RAS Weaves. We are committed to delivering your handcrafted products with care, reliability, and excellence.